Refund Policy

Last updated: 01/04/2026

Thank you for purchasing from USCISSRFEHelpUSA.com (“Website,” “we,” “us,” or “our”).
Please read this Refund Policy carefully before completing your purchase.

Digital Products – No Automatic Refunds

All products sold on this Website are digital products (including eBooks, guides, templates, and downloadable materials).

Because digital products are delivered immediately after purchase, all sales are final and non-refundable, unless otherwise stated below.

By completing your purchase, you acknowledge and agree that:

• You receive instant access to digital content

• You waive any right to automatic refunds

• You understand that digital content cannot be “returned”

Exceptions (Limited Refund Consideration)

Refund requests may be reviewed on a case-by-case basis only if:

• You purchased the product by mistake and did not download or access the content

• The digital file is technically defective and cannot be accessed

• The product is clearly not relevant to a USCIS RFE situation

Refunds are not guaranteed and are granted at our sole discretion.

Non-Refundable Situations

Refunds will not be issued for:

• Change of mind after purchase

• Lack of results or approval from USCIS

• Failure to follow instructions in the guide

• Misunderstanding of USCIS requirements

• Personal dissatisfaction

• Delays or denials by USCIS

• Failure to read the product description before purchase

We do not guarantee USCIS outcomes.

How to Request a Refund (If Eligible)

To request a refund review, you must contact us within 7 days of purchase and include:

• Your purchase confirmation

• The email used at checkout

• A clear explanation of the issue

Requests submitted after 7 days will not be considered.

Chargebacks and Payment Disputes

Unauthorized chargebacks or payment disputes may result in:

• Immediate loss of access to digital products

• Suspension of access to the Website

• Submission of evidence to the payment processor

We encourage customers to contact us first to resolve any issues.

No Guarantee Disclaimer

All content is provided for educational purposes only.
We make no guarantees regarding USCIS approvals, timelines, or outcomes.

Use of the product is at your own risk.

Policy Updates

We reserve the right to modify this Refund Policy at any time.
Changes take effect immediately upon posting on the Website.

Contact

For questions regarding this Refund Policy, please contact us through the contact form available on this Website.